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Need help before ordering?
Contact our team for help with product selection, pricing, availability, freight information, or multi-unit orders.
Contact Us About This ProductCall 1-877-667-4682 or email support@noriota.ca .
Please include the product model, quantity, and delivery postal code for faster assistance.
Key Specifications
- Door(s):
- Net Storage Capacity:
- Holding Temperature Range:
- Exterior Material: 430 Stainless Steel
- Interior Material:
- Refrigerant:
- / /
Overall Dimensions:
W x D x H
W x D x H
Product Weight: ()
Certifications:
Warranty:
Product Details
- Installation Type:
- Controls:
- Defrost Type:
- Lighting:
- Feet/Castors:
- Castor Height:
- Door Lock:
- Handle:
- # of Shelves:
- Shelf Width: W x D / W x D
- Shelf Weight Capacity: /
- Plug Type:
- Power Cord Length:
- Energy Usage:
Internal Dimensions:
W x D x H
W x D x H
Shipping Dimensions:
W x D x H
W x D x H
Shipping Weight: /
What to Expect Before Delivery
Once your order is placed, your commercial reach-in refrigerator or freezer is prepared for shipment via LTL freight.
Before delivery, please note:
- This unit ships via LTL freight, not parcel service
- Delivery is made to a commercial address or curbside at residential locations
- The unit is heavy commercial equipment and requires advance planning for safe unloading and movement
- Depending on site access, the unit may need to be unpackaged prior to moving indoors, such as when navigating doorways, corridors, or tight clearances
- The installation location should be prepared in advance and verified to meet minimum requirements for space, clearances, ventilation, and electrical connection, as well as all applicable local regulations
- Please ensure the required electrical outlet and circuit are in place, accessible, and compliant prior to delivery and installation
Liftgate and special handling:
- If a liftgate, limited access delivery, or other special handling is required, please note this in the order comments at checkout
- Additional handling requirements may be subject to extra freight charges, depending on carrier and site conditions
You will receive shipment confirmation and tracking details once the unit has been dispatched. Delivery appointments and site access are the responsibility of the receiving party. If delivery access or timing requires coordination, our team may contact you in advance.
Installation should be completed by a qualified technician or electrician in accordance with local codes and regulations.
Upon Delivery
At the time of delivery:
- Inspect the shipment before signing the Bill of Lading
- If visible damage is present, note it clearly on the Bill of Lading
- If damage is significant and you are not willing to accept the unit, the shipment should be refused at delivery
- If any damage is observed, document it with clear photos, as this helps us work quickly with the freight carrier to support resolution
After unpacking:
- If concealed damage is discovered after opening the packaging, contact Noriota immediately
- Do not discard packaging until the unit has been fully inspected and confirmed free of damage
- Document any concealed damage with clear photos, as timely documentation helps us assist with carrier coordination
- Confirm the model number, serial number, and rating label match your order.
- Keep the user manual and documentation accessible for installation and future reference.
In all cases of shipping damage, whether visible or concealed, please contact Noriota immediately upon discovery so we can assist with next steps and carrier coordination.
Warranty
This reach-in refrigerator is covered by a limited manufacturer’s warranty.
- 2 years parts and labour for normal commercial use
- Additional 4 years compressor parts-only coverage, for a total of 5 years from the date of installation
The extended compressor warranty applies to defects in materials or workmanship of the sealed refrigeration compressor and is provided on a parts-only basis after the first year.
Full terms, conditions, exclusions, and claim procedures are outlined in our warranty policy.
Register your product to activate warranty coverage:
Warranty Registration
View the full warranty policy
Shipping & Returns
Shipping
Orders ship directly from our warehouse in Bolton, Ontario using the most appropriate delivery method based on the product and destination.
Most in-stock orders are prepared for shipment within 1–2 business days. Delivery times vary by item type and location. Larger items may ship via freight and are typically delivered curbside.
Tracking information will be provided once your order ships. Delivery appointments may be required for certain shipments.
Please inspect all deliveries upon arrival and notify us promptly of any damage or missing items.
Returns
Returns are accepted within 30 days of receipt for unused products in original packaging.
Original shipping charges are non-refundable. Customers are responsible for return shipping costs. A restocking fee may apply to non-defective returns.
If your item arrives defective or incorrect, please contact us so we can assist.
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